Privacy Policy

Introduction

Snappy Intake ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services.

Information We Collect

We collect information you provide directly to us:

• Account information (name, email address)
• Profile information
• Content you submit through our services, including client information and project data
• Communication preferences
• Client data collected through AI-powered conversations (business information, content, and other project details)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Protect against malicious or fraudulent activity

Information Sharing

We do not share your personal information or client data with third parties except as described in this policy. We may share your information with:

• Service providers who assist in our operations (including AI service providers for conversation processing)
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law

Client Data: Content collected from your clients through our service is accessible only to you and your authorized team members. We do not use client data for training AI models or marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to our use of your information

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: john@gorillabotlabs.com